St. Louis Park, MN
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There are a few indicators that can let you know if your connection is secure:
- Check the web address of URL of the site. Many URLs being with "http." However, for secure connections, the URL should begin with "https." The “s” indicates it is secure.
- Check for a closed padlock icon in the window browser. In many browsers, this is located to the left or right of the URL. You can click on the icon for more information.
Compliance with PCI, Payment Card Industry, industry standards is required for companies or entities that accept major credit cards for payments and for software providers who have applications which involve the transmission and/or storage of credit card information. If breaches are found on systems that are not PCI compliant, the major credit card companies have the ability to levy significant fines on the offending parties.
If you own more than one property, you can link them together in the online bill pay system. When registering your accounts, use the same email address and password for all your different accounts. You can then link the accounts and select multiple invoices by only signing in once. You can also request courtesy emails to be sent to your tenants when their account has been billed. A video on account linking can be found by clicking on "Support" → “Help – User Videos" → “Account Linking.”
- Registering to pay a bill provides you with access to all your invoices, regardless of type, and all the features of the payment portal. The payment portal features include the ability to view all current invoices, view previous invoices and payment dates, update your profile information, access the online customer service system, go paperless, schedule payments for a specific date and sign up for auto-pay. By registering, you also avoid having to enter your payment information each time you pay a bill.
- Water bills are based on how much water is used. Watering the lawn or garden will increase water usage, as will the addition of occupants in the home. Leaks can also lead to an increase in your water bill. If a water meter detects continuous flow (a water leak), the city will send letters detailing the steps that should be taken.
- No. The city does not turn off the water when someone moves out. City staff will obtain a meter reading and send out a final bill.
- Sewer charges are based on water usage during the winter months. To calculate sewer use, the city reads your water meter during the winter months to determine a quarterly average. This is beneficial to residents because water use is substantially less in the winter. However, if a resident's current actual water use is less than the winter average, the sewer charge is then based on actual water use.
- To change the name or mailing address on your water bill, call utility billing at 952.924.2111 or email utilitybilling@stlouisparkmn.gov.
- The city accepts Visa, American Express, MasterCard and Discover. Credit card payments can be made on the Utility Billing website or in person at city hall. There is no charge for credit card payments.
Visit invoicecloud.com/stlouisparkmn to set up automatic or scheduled recurring payments. Your account number is an 18-digit number, which is a combination of your customer and account number separated by a dash. Include leading zeros and no spaces. Example:
- Customer Number: 00012345
- Account Number: 0012345678
- Enter your account number as: 00012345-0012345678
- Most residential accounts are charged for water, sewer, storm water and solid waste.
I received a letter that I may have continuous water flow (a water leak). How can I detect the leak?
Homeowners are responsible for all water use, even if it results from a leak, so it’s important to find out what causing the continuous flow. First, check your water meter to confirm the continuous flow. Your water meter is inside your home and has two indicators showing water use. Follow the steps below or watch the video to see how to check it:
- Open the black cap on top of the meter.
- Shine a flashlight on the solar panel. (It’s important to use a flashlight, not a smartphone – the smartphone light isn’t strong enough to activate the panel.)
- The screen below the solar panel will then display the current water meter reading in gallons.
- It will also flash other indicators such as “Leak” or “Rate of Flow.” If you see a light in the shape of a faucet, this indicates an intermittent flow (flashing faucet) or continuous flow (faucet light stays on). The rate of flow should be 0.00 if there is no water flowing through the meter.
Once you’ve determined you have a leak, check common leak sources like toilets, water softener malfunctions, indoor and outdoor faucets, humidifiers attached to furnaces and irrigation systems. You may be able to hear a leak before you see it, so listen carefully for water flow or leaks. If you can’t find anything, you may want to hire a plumber to investigate.
On June 16, 2017, Standard & Poor's (S&P) affirmed their highest rating "AAA" for the city, making st. Louis Park one of 21cities in Minnesota with this rating from S&P.
- The City of St. Louis Park will consider issuing private activity revenue bonds for eligible projects.
Property taxes are due in May and October of each year. Payments or questions should be directed to Hennepin County Property Taxation.
A Property Information Search is available for more information regarding taxes on a specific property.
- The State of Minnesota offers a Senior Citizens Property Tax Deferral program. To be eligible you must be at least 65 years old, have a household income of $60,000 or less and have lived in your home for at least 15 years.
Based on city ordinance, the Westwood Hills Nature Center must obtain a Minnesota alcohol caterer's permit and a copy of insurance for liquor liability listing "covers all catered events" to permit alcohol. The city will need these at least one month before the event. Once you have secured your vendor, you or your vendor can send the current documents for final approval to hbatistich@stlouisparkmn.gov.
Alcohol is permitted after the interpretive center is closed, 4:30 p.m. Monday – Friday and 5 p.m. Saturday and Sunday. Alcohol is allowed in the exhibit space, multipurpose room and adjoining patios only. Please keep in mind that the facility does not have ice on hand. The facility does have a mobile bar and mobile cooler that can be rented.
While there are no preferred vendors, you can email hbatistich@stlouisparkmn.gov to get a list of vendors that have been used at Westwood Hills Nature Center before.